We have an efficient team to facilitate patient scheduling and appointment booking on any EMR /EHR System. At Integrity Support, our aim is to reduce wait times for patients and improve their overall healthcare experience through our impeccable appointment scheduling services.

Our team provides timely updates on appointment confirmation, reducing no-show rates to ensure a smooth practice for healthcare providers. Moreover, we keep patients engaged by sending timely reminders to reduce appointment disruptions.

The final and most crucial step of our clinical and practice management services is Patient Billing. We take responsibility for generating statements and invoices for the services rendered to patients.

This process includes calculating the patient’s financial responsibility (deductibles, copayments, or uncovered medical expenses), follow-ups, processing, posting patient payments and mailing/posting payment receipts.

Effective patient billing promotes transparency and ensures fair compensation of healthcare provider services, thus helping patients understand their financial obligations.

Integrity Support provides exclusive and comprehensive Clinical/Practice Management services to ensure better patient care. Improved healthcare management and compliance with regulatory policies.

We gather and collect demographic information of patients to maintain up-to-date patient data for efficient care coordination. At Integrity Support, we ensure secure patient data by complying with privacy regulations. All our team members are HIPAA Compliant and understand how Protected Health Information is handled.

Accurate coding is the base of an efficient RCM system. Our expert coders at Integrity Support, ensure precise CPT, ICD, and modifier codes are applied to accurately reflect the services rendered during a patient’s visit. The goal is to minimize errors, prevent claim denials, maximize reimbursement, and ensure correct reimbursement while complying with coding guidelines.

After coding, the next crucial step of our RCM services includes claim filing or submission. This process involves sending the verified accurate coded information of patients to insurance companies for reimbursement using an electronic claim submission process for faster processing.

Our team ensures to submit all relevant documents including medical reports.

Our team maintains accurate records by reconciling and recording all the payments received from patients and insurance companies. It helps in identifying any discrepancies and maintaining accurate financial records. This step involves verifying the payment received matches the expected payment, allocating payments to the respective patient accounts, reconciling payments with outstanding balances for accuracy, and documenting all payment Postings for future auditing and reference.

Claim denials can have a significant impact on the revenue cycle of Healthcare Practices. We at Integrity Support ensure to employ an effective denial management approach.

Our process of denial management involves the identification of denial reasons, preparing new appeals with proper documentation, implementing changes to coding and billing processes, training staff to avoid controlling and managing future denials, and continuously monitoring denial rates to take corrective actions swiftly and promptly.

Regular reporting is critical to maintain a healthy financial performance and identify loopholes or areas for improvement in Revenue Cycle Management. At Integrity Support we provide reporting on a daily, weekly, monthly and yearly basis, depending on the unique needs of the Healthcare Practice.

Our reporting process includes the collection of relevant data on key performance indicators (KPIs), analysis of the data to identify areas of improvement or issues, development of efficient action plans based on the results and findings, monitoring KPIs to optimize Revenue Cycle Processes, and track progress toward goals and sharing of reports with relevant stakeholders to ensure collaboration and transparency.

At Integrity Support, we take a comprehensive approach in providing the best Clinical and Practice Management solutions to our clients. We employ the brightest minds and invest in the latest tools and technologies to provide unparalleled services.

As a business process company, our mission is to ensure seamless operational processes for our clients by providing accurate claims and error-free billing processes. We offer end-to-end practice management services starting from patient intake to coding, claim submission, follow-up, denial management, and detailed real-time reporting.

Join hands with Integrity Support if you want to see Increased Reimbursements, Collection Ratio and Reduced Operating costs. We ensure to address ignored claims and underpayments to streamline your Revenue Cycle, which can help you focus on the Primary Goal—Patient Care.